Service & Repairs
In our shop. Or on the road.
Need service or repairs? Our expert technicians are ready to help. Fill out our quick service request form and we'll get your equipment back up and running.
- 10,000 sq ft shop in Sexsmith
- 12 months parts and labour on our repairs
- Mobile fully-equipped service trucks
- After-hours call or text 780-568-3416
Committed to high-quality service
We are committed to keeping your equipment operating when you need it most.
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In our shop
That commitment begins with a team of highly-focused, Kubota and Vermeer-trained service technicians and a 10,000 sq ft (929 m²) shop.
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Field service
Can't come to us? No problem. We'll come to you in our fully-equipped service trucks. No travel charge for warranty repairs within our service area.
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Pick-up & delivery
If it needs to come back to our shop, we have the ability to haul it in ourselves. We'll even bring it back to you!
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After-hours
For urgent service needs outside of regular store hours, call or text 780-568-3416 and we'll do our best to get you back up and running in a timely manner.
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12 months
Repairs carry 12 months on parts and labour
Contact serviceWhen you choose Grande Prairie Kubota to repair your Kubota equipment, replacement parts and labour are covered for 12 months. If the replacement parts fail within 12 months of the original repair, we'll replace them at no additional charge for parts or labour.
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Loaner
Loaner policy
You can't afford downtime. We get it. If your equipment is down for an extended period of time with a warrantable failure, we'll do our best to provide a loaner unit if necessary.
Value-added services
Because we are focused on Kubota and Vermeer, we are able to provide many value-added services that are unique to our dealership.
Service campaigns
We maintain a library of manufacturer campaigns & bulletins and actively check machines to see if any apply to ensure your equipment is always operating at peak performance.
Flat-rated preventative maintenance
Current Kubota maintenance packagesWith our innovative quoting tool, we are quickly and easily able to provide cost estimates on preventative maintenance based on hours and custom requests.
Warranty policy experts
We are extremely well-versed in Kubota & Vermeer warranty policies to help give our customers cost certainty when determining if failures are warrantable or not before repairs commence.
Get a straight quote, not a runaround
Tell us what the machine has to do and we’ll send you a quote — new or pre-owned. Same team every time.
Tell us the machine, we will find the part
Part numbers if you have them, a description if you do not. Adding the machine's model and serial number helps too — on some machines, the right part depends on the serial number.
Get it back in the field
Shop appointment, mobile service call, or pick-up and delivery — tell us the model and the symptom and we will come back with a plan and a cost estimate.
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A real person reads itDirect communication with the store — it lands with the department you picked, in Sexsmith.
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We get back to youUsually the same day — the next business day at the latest.
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Or just call or textThe main line reaches the store directly — call or text. 780-568-3416
Request a quote
Request sent
Thanks — it is with the sales desk. Usually the same day — the next business day at the latest.
Order parts
Request sent
Thanks — it is with the parts desk. Usually the same day — the next business day at the latest.
Book service
Request sent
Thanks — it is with the service desk. Usually the same day — the next business day at the latest.