Personalized Customer Service - Being familiy-owned and operated translates into more personalized, attentive service. Customers can expect a more intimate, caring approach as we are focused on building long-term relationships with our customers.

Consistency & Reliability - Our consistent leadership has led to a stable and reliable customer experience over time. Our employees are typically here for multiple years, resulting in familiar faces every time our customers walk in the door.

Community Focus - Since we live and work here, we are connected to the local community and foster a sense of belonging and trust among customers.

Dedicated Attention - At GPK, customers can expect dedicated attention and a focus on quality service, as resources aren't spread across multiple locations.

Unique Identity & Experience - We offer a unique experience that can't be replicated by chain stores, with a distinctive character and personalized touch.

Direct Communication - Customers have the advantage of direct communication with the store, leading to quicker responses and a more intimate understanding of customer needs.

Expertise & Knowledge - Specializing in a few brands, Kubota & Vermeer, allows for deeper understanding of the products, sales programs, financing options, insurance programs, warranty policies and maintenance requirements. This ensures our customers are getting maximum value from their equipment.

Large Inventory - Instead of picking and choosing products from multiple brands, we stock the full line-up of Kubota and Vermeer for our customers to choose from. We also maintain a large parts inventory for each, ensuring our customers have access to the parts they need, when they need them most.

Tailored Solutions - With a concentrated brand range, customers can expect more tailored solutions to their specific needs and preferences.

Prioritizing Customer Needs - We are consistently creating value for our customers from the time of purchase to a relentless after-sales department that keeps equipment running and utilizes manufacturer service bulletins to maintain high equipment re-sale values.

Feedback-Driven Improvement - Customer feedback is actively sought and utilized to continuously improve our service and offerings.

Building Long-Term Relationships - Every customer is unique, important and part of our family. As such, we aim to foster trust and loyalty, ultimately leading to a very successful partnership.

Innovation and Improvement - Although principles of good communication, integrity and honesty are at the heart of our business, utilizing the newest technology aids our ability to maintain a high level of service.

Proactive Problem-Solving - It is our goal to anticipate potential challenges and issues, allowing our customers to enjoy smoother, hassle-free experiences, as the business is already prepared to handle obstacles effectively.

Long-Term Vision - Customers can trust in a business that plans for the future, ensuring sustainability and reliability in our products and services.