What you get
When it comes to selecting an equipment dealership, the decision can significantly impact your efficiency, productivity, and success. It's about finding a partner who understands your needs and stands by you long after a sale is made. At Grande Prairie Kubota, we offer a number of unique advantages that provide great value to our customers from the time of sale and throughout the life of the equipment.
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A loaner when it matters
If your equipment is down for an extended period with a warrantable failure, we'll do our best to provide a loaner unit if necessary.
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12 months on parts and labour
When we do the repair, replacement parts and labour are covered for 12 months.
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No travel charge for warranty repairs
No travel charge for warranty repairs within our service area.
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Owners in the building
We are a 100% family-owned business with owners in the building every day.
Family owned & operated
Personalized customer service
Being family-owned and operated translates into more personalized, attentive service. Customers can expect a more intimate, caring approach as we are focused on building long-term relationships with our customers.
Family owned & operated
Familiar faces
Our consistent leadership has led to a stable and reliable customer experience over time. Our employees are typically here for multiple years, resulting in familiar faces every time our customers walk in the door; since we live and work here, we are connected to the local community.
Single store
Dedicated attention
At GPK, customers can expect dedicated attention and a focus on quality service, as resources aren't spread across multiple locations.
Single store
Direct communication
Customers have the advantage of direct communication with the store, leading to quicker responses and a more intimate understanding of customer needs.
Highly focused
Expertise & knowledge
Specializing in Kubota and Vermeer allows for deeper understanding of the products, sales programs, financing options, insurance programs, warranty policies and maintenance requirements. This ensures our customers are getting maximum value from their equipment.
Highly focused
The full line-up
Instead of picking and choosing products from multiple brands, we sell the full Kubota line-up, including Land Pride, Kverneland and Great Plains, plus Vermeer's forage line. What's on the yard and what's on order shows on each model page. We also maintain a large parts inventory for each, ensuring our customers have access to the parts they need, when they need them most.
Customer-centered
Prioritizing customer needs
We are consistently creating value for our customers from the time of purchase to a relentless after-sales department that keeps equipment running and utilizes manufacturer service bulletins to maintain high equipment re-sale values.
Customer-centered
Feedback-driven improvement
Customer feedback is actively sought and utilized to continuously improve our service and offerings.
Forward thinking
Innovation and improvement
Although principles of good communication, integrity and honesty are at the heart of our business, utilizing the newest technology aids our ability to maintain a high level of service.
Forward thinking
Proactive problem-solving
It is our goal to anticipate potential challenges and issues, allowing our customers to enjoy smoother, hassle-free experiences, as the business is already prepared to handle obstacles effectively.
Get a straight quote, not a runaround
Tell us what the machine has to do and we’ll send you a quote — new or pre-owned. Same team every time.
Tell us the machine, we will find the part
Part numbers if you have them, a description if you do not. Adding the machine's model and serial number helps too — on some machines, the right part depends on the serial number.
Get it back in the field
Shop appointment, mobile service call, or pick-up and delivery — tell us the model and the symptom and we will come back with a plan and a cost estimate.
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A real person reads itDirect communication with the store — it lands with the department you picked, in Sexsmith.
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We get back to youUsually the same day — the next business day at the latest.
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Or just call or textThe main line reaches the store directly — call or text. 780-568-3416
Request a quote
Request sent
Thanks — it is with the sales desk. Usually the same day — the next business day at the latest.
Order parts
Request sent
Thanks — it is with the parts desk. Usually the same day — the next business day at the latest.
Book service
Request sent
Thanks — it is with the service desk. Usually the same day — the next business day at the latest.
