How we use AI
JB Equipment Intelligence
JB is an AI system that Grande Prairie Kubota built and owns. We built it here in Sexsmith around how a dealership works, and our technicians, parts and sales staff have used it since May 2026 to find answers in the factory manuals for the machines we sell. JB is named for Jim Backus, our founder and Coleby and Dustin's dad.
What it does
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Finds the answer in the manual
Ask JB about a machine and it searches thousands of factory manuals, service bulletins and parts books for the answer.
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Shows where it came from
Every answer lists the manuals it used, and one tap opens the manual at that page.
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Works where we do
It runs on a computer or a phone, so it's there at the parts counter and in the shop.
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Where every question starts: a machine, a part, a procedure or a code. -
Bleeding an L4600's fuel system after a filter change: JB's answer, and the two manual pages it came from. -
Troubleshooting a Vermeer 605N baler tailgate that won't lower, safety steps first. -
A salesperson checks what an SVL110-3 weighs before a customer plans the trailer.
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What it means for you
When you ask us about your machine, the answer comes from the manual for that machine, not from memory. We can show you the page it came from, and you spend less time waiting while we look it up.
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What it doesn't do
JB doesn't talk to customers or replace our people: a GPK technician, parts person or salesperson reads every answer before it reaches you. It looks things up and nothing more. It doesn't place orders, and it doesn't hold customer names or contact details.
Have a question about your machine? Ask us below, and we'll find the answer in the manual.
Get a straight quote, not a runaround
Tell us what the machine has to do and we’ll send you a quote — new or pre-owned. Same team every time.
Tell us the machine, we will find the part
Part numbers if you have them, a description if you do not. Adding the machine's model and serial number helps too — on some machines, the right part depends on the serial number.
Get it back in the field
Shop appointment, mobile service call, or pick-up and delivery — tell us the model and the symptom and we will come back with a plan and a cost estimate.
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A real person reads itDirect communication with the store — it lands with the department you picked, in Sexsmith.
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We get back to youUsually the same day — the next business day at the latest.
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Or just call or textThe main line reaches the store directly — call or text. 780-568-3416
Request a quote
Request sent
Thanks — it is with the sales desk. Usually the same day — the next business day at the latest.
Order parts
Request sent
Thanks — it is with the parts desk. Usually the same day — the next business day at the latest.
Book service
Request sent
Thanks — it is with the service desk. Usually the same day — the next business day at the latest.